We take pride in going above and beyond to provide exceptional service. Read here to see what our Partners are saying about us.
"Each loan is unique and for me it is personal to get full and final approval for them. I get my own leads and they trust my expertise on full completion. I give them back the same trust believing that I have Lisa to depend on in case of any odd scenarios. I don't know how else to appreciate her than saying a million thanks to her. She is the first person I reach out to and she is very dependable anytime of the day.
My lack of experience on the platform made Audrey and her team work harder and faster under pressure. The net result is a Happy Borrower. I can only say what the best phrase for her dedication is "making the impossible possible". Again, many thanks to her dedication and efforts. And thanks to Bill, making sure all loose ends are properly tied up and our partners are taken care of all the time."
"Thank you so much for directing me to the right person. You guys have made our first FHA loan with loanDepot Wholesale run very smoothly and we are extremely appreciative."
"Gary is a great resource for me, not just to see if I can get a deal done but making sure it gets to the table."
"I cannot thank you enough for your help on this loan. You got it conditionally approved within a day or less at the beginning and continued being involved through CTC. This is my first experience with loanDepot Wholesale and am very pleased. I truly appreciate you and your team!"
"Thank you loanDepot Wholesale team for all of your hard work on this file. We have an awesome Processor. The Borrowers are very happy."
"I’ve worked with loanDepot Wholesale for over 5 years and most of my loans are referred purchase transactions from Realtors. loanDepot Wholesale gets the majority of my business because they do what it takes. They work quickly, have talented staff, and the synergy between their technology and people strikes a perfect balance. loanDepot Wholesale does the little things well which makes me look good! When you are ready, you’ll make the switch."
"Oh My Gosh, I love this company."
"I just wanted to let you guys know how much we appreciate what you do and loanDepot Wholesale’s process.
After doing a handful of loans with a competitor, it has become so much more evident. I’m not sure if it’s the caliber of employees you guys have, the level of management and/or the overall structure of the business set-up from the top, but it’s probably a combination of all the above.
Your process is exactly what we want – seamless. We know what to expect. We know the timing of everything. We can quarterback the loans with our clients very well. That’s what we want. You guys are incredible and we are lucky to be working with you. Thanks again."
"Amazing! Thank you! You have been so awesome to work with. And I know that it’s hard to read a tone through email, but I was always able to tell that you cared about the file and the Borrower and that is priceless! I really can’t thank you enough Christina, Thank you!!!"
"As I am lucky to know my own name right now, this email simply will not do justice as to the sincerest appreciation I have for all of your efforts on this transaction. I would have probably done better tomorrow, but needed to address you all tonight. Thank you, thank you, THANK YOU for an amazing job in getting this file cleared and closed. It took every single person on this chain to accomplish what was pretty much impossible as of only a few business days ago.
As initially explained, this was an extremely important file to this office for several different reasons, the commission being by far the least of them. This was extremely important to our Borrowers, who you should all know are two of the nicest people you will ever meet. They very much appreciate everything we all did and so I am thanking you for them as well. They are so happy, and we are so appreciative and thankful to have had each and every one of you in our corner, as I don't believe this would have gotten done without every single person here."
"My team and I would like to take a moment to say thank you to each and every one of you. LDW has come through for our team many times… Many reps can tell you that, “your business is important to them”, but then leave you high and dry when you need them most. Karen and her team are not like that and it’s what separates them from any other team I work with. You…work tirelessly…and it does not go unnoticed. "
"Awesome job!! Thanks so much for your help. I’m from banking, new to being a broker, and I’m just unfortunately used to being treated not so kindly by underwriters, so when someone like you is helping me I feel very blessed."
"I just want to take a moment to say how thankful I am to work with you. You answer your phone, emails, and texts quickly You are top notch with your communication! You and your team go above and beyond to do what is necessary to smooth out any wrinkles that may come up. Your team works to get the loan done on time. Your support means a lot to me and my success. You are a top-notch Account Executive. Thank you for your help with my questions and your support!"
"Thank you LD team, amazing job. I am loving working with you guys!!"
"Thank you so much. This is a big reason why I love sending files to loanDepot Wholesale: you have a rocking team!"
"Overall, for a first experience it was flawless. I’m hopeful to do more here soon. Gary is the price leader on ARM products for sure. Please share some other known strengths I can utilize."
"We just received the CTC within 1 week of resubmitting this file!! Thank you all for coming together and helping to get this so quickly."
"Thank you Juativa, Jackie, and Melinda. This loan had a long road … In the end, your team is the reason this funded … THANK YOU immensely!!!"
"I have worked with Gary in the past and hope to do more business with him in the future. Gary is a seasoned and knowledgeable Sales Rep and always gets back to you in a timely manner."
"Thank you, thank you, thank you…we appreciate it so much!"
"Too easy, I tell ya."
"I just wanted to reach out and acknowledge everyone who worked on this loan. We had a Thursday close deadline or else the deal was off. Christopher, Crystal, AnneMarie, Nancy, and Steve were all extremely helpful in getting us the final CTC so we can close on-time. I can’t thank you guys enough. When working with loanDepot Wholesale, I really feel like we have a true team behind us. I can’t say that for any other lender. Thanks again."
"My experience with Lauren and Renee has been nothing but the most supporting and sincere in seeing me succeed. These two have always been very responsive and eager to assist in every aspect whether it be uploading a loan, working through issues that may arise, getting me answers on scenarios or keeping me informed on current matters in the mortgage industry. Both have taken time to spend time on training for all aspects of the process, both to myself, my Processors, and Closers to ensure the entire process is streamline and smooth. Both go above and beyond and are always responsive at any time and eager to help. I would definitely recommend working with these two, I know you will not be disappointed.
They bring a personal touch to the whole process…you are not just a number or another loan."
"Many times, people are not recognized for all the help they have given, but Lisa has gone out of her way to help me with a purchase settling. She solves problems calmly and works hard to get the loan through underwriting. I will definitely send more loans your way along with mentioning loanDepot Wholesale to my fellow Loan Officers."
"Lauren is a joy to work with! From beginning to end – she’s there to help. Whether it’s understanding how to submit your Broker Package when you first sign-up, to having to fix an issue before a closing; she’s always been there to guide us and get our Borrowers to the closing table! Lauren understands their portal system well and the new mello® Broker Portal has taken that experience to the next level! With a plethora of mortgage experience, Lauren can talk you through scenarios and help guide you in the portal to resources and educational material. If there’s a new guideline or program, you can always count on her to pass along a marketing flyer to explain everything clearly!
If Lauren is not available, her Account Manager Renee, steps-in to help! Like Lauren, Renee is a sweetheart and very patient. Patience is a HUGE asset to have when dealing with us needy Brokers! They both take care of us and I can’t say enough how much of a pleasure it is to have partners like Lauren and Renee at loanDepot Wholesale!"
"Thank you so much for how quick you guys made closing happen. From the start of the process to the closing date, it was less than 3 weeks. It was a painless, smooth process! It was too easy in today’s crazy, documentation-happy mortgage lending world and stress free for a change. You guys rock!! Thank you and definitely look forward to sending more deals to you folks at loanDepot Wholesale!!"
"loanDepot has been doing an excellent job serving Brokers in the Renovation space. We’ve done multiple FHA 203k(s) and Homestyle(s) with LDW over the past few years. The Underwriting staff is superb and the guidelines are easy to understand. We’ll definitely continue to send all of our renovation loans to Loan Depot and promote the products in general because they’re truly diamonds in the rough."
"This is why LDW will always be my favorite lender: you all look for the solution! Thank you."
"Thank you for making this happen in the most smooth way possible! This has been quite some ride and you flawlessly sailed the waves and accommodated my most bizarre requests! Thank you is inadequate to express my deepest appreciation! "
"Thank you, everyone, for a great job. The attorney was very complimentary of the service and response she received. This was a good experience for me, as well, especially given the challenging history of this file."
"Thank you, Melinda! You have a great team and you are a great leader! Many thanks to everyone."