We take pride in going above and beyond to provide exceptional service. Read here to see what our partners are saying about us.
"I know you are all very busy, but I wanted to reach out and take the time to thank you all for all of your hard work and help. I was in the retail mortgage lending world for six years and was very nervous to make the leap to the mortgage broker side because I felt like I would lose control of the file. But now closing my second transaction with you through loanDepot Wholesale, I can honestly say that you all have made it so smooth and seamless, I regret not going to the broker route earlier!
My agent partners are thrilled and my clients feel taken care of, and at no point have I felt that “no one” was working on my file or felt like I was just a number. Thanks again! I want to make sure that it is known that even though I am a small fish, I greatly appreciate all of you help and care! I am looking forward to closing more business with you all!"
"I want to thank you, the Closing Department and all parties at loanDepot Wholesale that made this closing happen today. I really appreciate all the hard work. I look forward to working with you all more in the future. I can’t thank you all enough."
"Thank you very much for the level of service you provided for me on this closing. I look forward to doing more with you."
"Thank you so much! Amanda did an awesome job! We met our timeline. We will send more with more time. We appreciate the great job!"
"Jeanette is a great asset for the Condo Desk and loanDepot Wholesale, as a whole, in her ability to provide great customer service."
"Just wanted to take a second to tell you what an asset you have with Rob underwriting for loanDepot Wholesale. I have done mortgages “forever” and worked with all types of underwriters and mortgage folks. Rob’s dedication and knowledge is outstanding. It is refreshing to have a real team player – such professionalism is rare nowadays. Looking forward to closing the next loan with him/loanDepot Wholesale."
"The Underwriting Department keeps impressing with the Jumbo Loan Products! Thanks so much! 2 days!!! I quoted min 5!!"
"Pending Payoff Notifications are a nice benefit working with loanDepot Wholesale! I reached out to my previous borrower as soon as I got the notification. He is moving across country for his job and is selling his home so no business for us there, but I am glad to have the opportunity to reconnect with him. I’ve shed plenty of lenders due to their “whole-tailing” and I am thrilled to see that loanDepot Wholesale does not practice that."
"Millie recently underwrote and cleared a loan that I believe would have been denied with any other lender. Millie went above and beyond to work with me to come up with solutions to every obstacle that came up during the loan process. I’ve never in my 14 year career as an originator worked with an underwriter like Millie. One word describes her and that word is AWESOME!"
"First of all Nan and I would like to thank everyone at loanDepot Wholesale for all their hard work in getting our recent file to closing yesterday. It was our first deal with loanDepot Wholesale and everyone did a great job; from Underwriting to CD Prep, Funding, Closing and Account Managers. We really appreciate everything you all did and we look forward to continued success with loanDepot Wholesale in the future!!!"
“Thank you Lori, Marlene, Elvia and Team. You have been such a pleasure to work with! I am astounded that you closed this purchase in two and a half weeks….and with two holidays in there!! Amazing is an understatement. We will be sending you every file we can. Thank you again!”
“At this time in the mortgage business, service has become negligible for some companies; but I can honestly say I have closed loans in record time with loanDepot Wholesale due to the staff. I have only been doing business with loanDepot Wholesale for a short time, but am looking forward to a long lasting relationship."
“Good afternoon, I am sending a little note about what it is like for my people to work with Rosie. She always goes beyond the call of duty to help close the loans we send and speaks in such an uplifting manner to all the Bank Attorneys and Title people. If she was in New York, I would try to steal her from you. I really think she is GREAT!!!!”
"Thank you Kandi. I just want to say that this was one of my first loans with loanDepot Wholesale and it has been the smoothest! Everyone from start to finish has been fantastic – communication is incredible – and your patience level with a ‘newbie’ has been perfect. Looking forward to the next ones I have coming your way!"
"I just wanted to thank everyone involved in getting this loan to the closing table. Our borrowers are so happy and are looking forward to starting a new life in their new home. Everyone was instrumental. I also want to extend my gratitude to Risk/Upper Management for finding the merit in this file. It’s refreshing to know that a true lending decision was made. Thanks again!"
"Absolutely wonderful!! Again, I seriously have not worked with a more efficient, organized, 'Customer Service oriented' Lender in years!!! You ALL are top rated over there at loanDepot Wholesale!! Have a good rest of your day!!"
"We are a fairly new broker to loanDepot Wholesale, but have much experience in the mortgage industry in originating both purchase and refi loans. I wanted to quickly write you on this busy last day of the month and thank you for the incredible service received from Mary. We were up against refinancing out of an FHA loan and all of that interest for the whole next month. Mary was able to task, communicate and take the extra time to get the loan closed and funded before the deadline.
Mary's fantastic communication skills and obvious dedication to her position is an asset to loanDepot Wholesale. It is clear she cares about our mutual borrowers. Mary was able to empathize with the situation and the client, while keeping a clear head and always making sure to pay close attention to detail. If wrinkles develop, she is able to handle them with grace, and iron them out. We look forward to working with you, Mary and loanDepot Wholesale, more in the future."
"I just want you to know how grateful we are that you made this happen. Bada-Bing, Bada-Boom, you make it look easy when I know it isn’t. Thank you for making this possible for us and for our buyers!! Really, you are an amazing team and we appreciate YOU!"
"loanDepot Wholesale is 100% the #1 lender for 203(k) loans. I told all my LOs that I want all renovation loans going to loanDepot Wholesale! Everyone was very helpful in answering my questions, my bids were not nit-picked to death (like other lender’s do), and it was a refreshing experience."
"I have no words to express how AMAZED we are with loanDepot Wholesale in general, but particularly today’s closing. This file is a foreclosure purchase and things started zooming forward only last Thursday, very close to EOB! You all got on-board to clear this file up for us. You got the CD out with less than 24 hours’ notice! Then we got our full approval super quickly and you sent closing docs out in no time! Less than an hour after, we were CTC, the attorney already had the wire – this speaks volumes! WE ARE SIMPLY BLOWN AWAY!
This is truly a prime example of the TLC that our files are handled with at loanDepot Wholesale; we owe you all a STANDING OVATION!
On behalf of our whole team, we want to thank you again for the longstanding relationship and for all that your team does to make our work so streamlined and predictable!"
"I want to personally thank everyone at loanDepot Wholesale who worked on my latest file. I was able to go on record late yesterday (with the county) and close on time! Thanks again for all your hard work and dedication, I’m looking forward to closing many more loans!"
“The process on this file went smoothly, you have a great team to work with and they have always been available to help the process go quickly and efficiently. Mary has always been a pleasure to work with and find her knowledgeable in every aspect. The pre-closing and closing departments were able to complete files in a timely manner. I have been in this line of work for 28 years and worked with many lenders. I find loanDepot Wholesale has been the one company I have enjoyed working together with in this industry.”
“I’d like to express how pleased I am with loanDepot Wholesale and your work on my files. Brigette, Kelli, Gina and the rest of the team have been amazing in their communication and dedication to getting the job done. Once again, loanDepot Wholesale has shut down my pipeline and closed all loans I had planned to close by years end. I really want to thank you publicly and let everyone know just how valuable and crucial you have been to my success as a Sr. Loan Officer. Thank you so much for all the support and hard work.”
“I just want to tell you how impressed I am with EVERY SINGLE person that I work with at loanDepot Wholesale. You all are so wonderful, always so nice, and work so hard. You have no idea how much I appreciate all of you so much. I am blessed to work with such amazing people. I have NEVER seen that at a company in all my years in this business. Thank you!!"
"This is the type of underwriting that I want on all of my files. Jeff made the file work without me asking—realizing that this property is a new construction so there are variables that will change. He told us there was a problem, fixed it temporarily, and suggested permanent solutions to fix the problem during the process. This saves both of us some back and forth and lowers our company’s overhead underwriting / processing costs."
"Hey, I have to stop for a moment and give rave reviews on Gina’s excellent customer service! Please tell the higher powers at loanDepot Wholesale that she rocks! I love working with her. I am glad she is on our team!"
"I wish I could just kiss you all! Thank you to your team for always doing what you can to make these deals work with the least amount of issues! You are the only team I know that applies common sense in the industry and you guys specifically always work so hard! loanDepot Wholesale will always be our favorite!"
"I just wanted to thank you and all those who were involved in getting this loan approved. It is so refreshing to see a lending institution willing to make a decision after reviewing proper documentation and letters of explanation regarding an extenuating circumstance in a borrower's life. Now, that is what I call good underwriting! The borrower is over-the-moon happy, and is singing our praises. Looking forward to working with you again very soon."
"I just wanted to express my gratitude for loanDepot Wholesale! It is terrific and hard working underwriters like you that make loanDepot Wholesale so popular and successful. Keep up the fantastic work!"
"I thought I would take a moment to tell you how pleased I am after working with you. Seriously, you guys are great at looking out for people. I began this with a different group, and they could not compete with some of the bigger loans, and would have rolled this month to month. Coming to loanDepot Wholesale, I was not sure what to expect. You guys took the reins and made it happen. You have definitely earned my business."
"I would like to personally thank everyone for all their help. This was my first loan with loanDepot Wholesale and I have nothing but great things to say about my experience. I want to acknowledge Steve and Lisa specifically; you both have, and continue to be a great team to work with. I am looking forward to future business together."
"Have I mentioned lately what a pleasure it is dealing with the closing department at loanDepot Wholesale? If not, here you go. Great job, what a breath of fresh air in an otherwise difficult mortgage industry. Thank you!"
"Carla has been awesome to me, she helped me so much on a file yesterday and I very much appreciate her. She didn't have to take the time to keep helping me with a GFE, but she did. She walked me through it and I am so grateful!"